Getting started
New patients, welcome to Infinity Health
Everything you need to know before your first appointment — how to schedule, what to bring, how telehealth works, and what to expect when you arrive.
HIPAA-compliant
video
Board-certified
providers
No referral
needed
Insurance
accepted
How to schedule your first appointment
Call or contact us
Call (701) 885-7920 or submit a request online. Our team will match you with the right provider, verify your insurance, and find a time that works.
Complete intake paperwork
We’ll send a secure link to complete your forms online before your first visit. Please do this at least 24 hours in advance.
Attend your evaluation
Your first appointment is a comprehensive psychiatric evaluation — typically 45–60 minutes, in person or via telehealth video.
Begin your treatment plan
After your evaluation, your provider will discuss a personalized plan and schedule your first follow-up appointment.
What to bring — in-person visits
- Government-issued photo ID
- Insurance card(s)
- List of current medications and dosages
- Names and contact info for other current providers
- Any prior psychiatric records, if available
- Parent or legal guardian must accompany patients under 18
For telehealth visits
- Complete your intake forms before the appointment
- Find a quiet, private space with good lighting
- Ensure your device has a working camera and microphone
- Test your internet connection — stable Wi-Fi recommended
- Have your medication list nearby for reference
Insurance and payment
Accepted insurance
We accept most major insurance plans. Call (701) 885-7920 to verify your specific coverage before your appointment.
Self-pay options
If you don’t have insurance or prefer not to use it, self-pay options are available. Call us to discuss current rates.
Ready to get started?
Accepting new patients in Grand Forks and via telehealth across ND and MN.
(701) 885-7920
Conditions we treat
Other locations
We're accepting new patients now
In person in Grand Forks and via telehealth across North Dakota and Minnesota.